PurrzzleSupport
Need a hand? Check the answers below, or email us and we'll get back to you.
Common questions
How do I restore my purchase?
Open Purrzzle, go to Settings, and tap the unlock row at the top, then "Restore purchases". Make sure you are signed in to the same Apple Account you bought with.
How do free levels work?
The first 75 levels are free. After that, free players can finish 5 new levels each day. Replaying levels and the Daily Challenge do not use up your 5. One purchase removes the daily limit.
Do I need an account?
No. You can play everything without signing in. Signing in with Apple is optional and only turns on iCloud sync for your progress.
How do I move my progress to a new device?
On your old device, open Settings, tap Save progress and sign in with Apple. On the new device, sign in with the same Apple Account and iCloud. Your levels, history and Daily streak will sync.
What is the pause button?
Tap the clock during a level to pause. The board is covered while paused. Tap it again to resume. The game also pauses when you leave the app.
My timer is hidden. Can I bring it back?
Open Settings and turn Timer on. The Daily Challenge is always timed.
How do I start over from level 1?
Open Settings and tap Reset progress. Your History is not deleted.
I found a bug or have an idea.
We would love to hear it. Tap "Send feedback" in Settings, or email us. Please tell us your device, iOS version and what happened.
Privacy
Purrzzle has no ads and no tracking. Read the full privacy policy.